Terms and Conditions

Welcome to aQuintarola! These Terms and Conditions govern the use of our website and the purchase of our products, including hot sauces. By accessing and using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, we ask that you do not continue to use our website.

1.1. The website www.aquintarola.pt is operated by aQuintarola, a company registered under NIF nº 231931638, with headquarters at Rua da Quintarola 2490-801, Vilar dos Prazeres.

1.2. aQuintarola offers a range of food products, with emphasis on hot sauces, and is committed to ensuring the quality and safety of all items sold.

2.1. By accessing our website, you agree to provide truthful and complete information when making any purchase or interaction with us. This includes, but is not limited to, data such as name, address, email, payment information, among others.

2.2. You undertake not to use our website for illegal or prohibited activities, such as fraud, attempted system invasion or any other behavior that may harm the experience of other users.

3.1. aQuintarola offers its hot sauces and other products for sale online. All products are subject to stock availability and may be changed without prior notice.

3.2. Product prices and stock information are clearly indicated on the website, but may change depending on the market, promotional campaigns or other factors.

3.3. The purchasing process on the website is described in detail and includes the steps of selecting products, entering payment information, confirming orders and shipping.

aQuintarola does not guarantee that the use of hot sauces is suitable for everyone, especially those with dietary restrictions, allergies or health conditions sensitive to the consumption of spicy foods. We recommend that customers carefully read the ingredients and, if necessary, consult a doctor before consuming our products.

4.1. We accept various payment methods, including credit, debit cards, ATM and other specific methods that may be available on the website.

4.2. All financial transactions carried out on our website are processed securely through payment platforms that comply with financial security regulations.

5.1. aQuintarola ships nationwide (or specify regions, if applicable), with shipping costs calculated based on the delivery address and shipping options chosen by the customer.

5.2. Delivery time is estimated at the time of purchase, but may vary depending on location, weather conditions and other factors beyond our control.

5.3. In the event of a delay in delivery or issues with shipping, aQuintarola is committed to communicating to customers and providing resolution options whenever possible.

6.1. aQuintarola accepts returns or exchanges of products under the following conditions: the product must be returned without signs of use, within 14 days of delivery, and in the original packaging.

6.2. Products damaged during transit must be reported to our customer support team within 14 days of receipt.

6.3. We do not provide returns or exchanges on consumed products, products that do not meet specific medical claims, or personalized items.

7.1. When purchasing our products, the customer assumes responsibility for consuming them safely and in accordance with the instructions indicated on the product. aQuintarola is not responsible for allergic reactions, damage to health or other effects caused by improper or excessive consumption of our products.

7.2. If you have questions about ingredients or health-related questions, we recommend that you consult a healthcare professional before consuming our products.

8.1. All content on the website, such as texts, images, videos, logos and trademarks, are the property of aQuintarola or third parties, and are protected by copyright and other intellectual property laws.

8.2. The unauthorized use, copying or distribution of any material on the website without the express permission of aQuintarola is prohibited.

9.1. Quintarola may change these Terms and Conditions at any time, and the changes will be published on this page and will come into force immediately upon publication.

9.2. We recommend that users periodically check this page to stay informed of any changes.

10.1. These Terms and Conditions are governed by Portuguese law.

10.2. Any dispute arising from these Terms and Conditions will be resolved in the court of the city of Ourém, in the district of Santarém, Portugal.

If you have any questions or requests, please contact us through the following channels:

E-mail: info@aquintarola.pt

Phone: 914 948 038

Address: Rua da Quintarola 2490-801, Vilar dos Prazeres