Customer Support

At aQuintarola, we are always available to help! We want to ensure that your shopping experience is the best possible and that you have all the support you need. If you have any questions, concerns or need assistance, please don't hesitate to contact us. We are here to help!

1. Frequently Asked Questions (FAQ)

Before contacting us, check our list of Frequently Asked Questions to find quick answers to the most common questions. Click on the questions below for more information:

How can I place an order?

To place an order, simply select the products you want to purchase, add them to your cart and follow the checkout process.

What payment options are available?

We accept payments by Bank Transfer and MBWay! Check our Secure Payment Policy page for more details.

Can I return or exchange a product?

We accept product returns, as long as they are in proper condition. For more information, consult our Returns Policy.

Are the products safe for consumption?

All of our products are made with high quality ingredients and are produced by hand, respecting food safety standards.

2. Contact us

If you didn't find the answer to your question in the Frequently Asked Questions, we are at your disposal to help you directly! You can contact us through the following channels:

Email: info@aquintarola.pt

Phone: 914 948 038

Live Chat: Available at the bottom right corner of the page for instant assistance.

Opening Hours:

Monday to Friday: 9:00 am - 6:00 pm

Saturday: 10am - 2pm

Sunday: Closed

3. Feedback Association

Your opinion is very important to us! If you have any feedback or suggestions to improve our products or services, we'd love to hear from you. Send us an email to info@aquintarola.pt or fill out our feedback form on the contact page.

4. Problems with the Order

If there is a problem with your order, such as a damaged, incorrect or undelivered product, please contact us as soon as possible. We guarantee that we will resolve any inconvenience as quickly and efficiently as possible.

Please send us the following information so that we can process your order:

- Order number

- Description of the problem

- Photographs (if applicable)

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